![]() A significant contribution that increased case research use by OM scholars is the one of Voss et al. The seminal efforts of Eisenhardt (1989), Leonard-Barton (1990), Yin (1994), and others (e.g., Eisenhardt & Graebner, 2007) have placed case research as one of the most critical methodological approaches in management and other fields, e.g. Among a wide range of methodological approaches, case-based research has been pointed out as one of the most popular in OM ( Filippini, 1997 Filippini & Voss, 1997 Scudder & Hill, 1998 Pannirselvam et al., 1999 Voss et al., 2002 Barratt et al., 2011), being widely adopted among the OM scholarly community over the last decades ( Sousa-Zomer et al., 2022). A suitable and consistently organized research design ensures rigour, reliability, and a comprehensive answer to the research question being addressed. The research design aims to lead the researcher to address questions of a specific research problem ( Saunders et al., 2012). Whatever the purpose of investigation within OM, choosing an adequate research design and approach is a sine qua non condition to achieving robust, rigorous, and reliable results and conclusions. ![]() ![]() ![]() OM is a blend of different academic disciplines and practical fields of application one of those fields is industrial engineering – IE ( Slack et al., 2004). Operations management (OM) is a domain that encompasses several other sub-areas. ![]()
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